Wallets
Wallet for the Public Sector
A wallet for a real citizen dialogue
Digital communication in administrative processes often ends once an application has been submitted. The wallet turns that into real dialogue. Citizens receive notifications, requests for additional information, or official documents directly on their smartphones. Thanks to seamless integration with existing backend systems and online services, a wide range of use cases can be handled without media breaks or postal delays.
Example use case: applications for child benefits, housing permits, or hunting licenses can be automatically pre-filled. Citizens authenticate using their eID and remain digitally accessible throughout the process. Administrative staff communicate directly from within the internal system or online service to send structured requests or ask for additional documents.
The wallet in daily administration
The wallet enables full automation of administrative workflows and can be used in:
Application submission
Interaction
Official document delivery
Follow-up communication
Digital application processes for every administrative service
Hunting license, child benefit, or building permit application: In the demo video, you can see how enmeshed application processes in public administration can be designed to be fast, secure, and free of media breaks. Experience how this can be adapted to any other scenario.
Hunting License with eID
Wallet overview – key features & benefits
- Serves as a digital wallet for securely storing sensitive personal documents locally
- Acts as a legally compliant communication channel between authorities and citizens
- Accelerates processing through imported data from applications, permits, and inquiries
- Integrates seamlessly with existing administrative software solutions
Easy handling for citizens
- Mobile form submission with just a few taps
- One-time initial setup with intuitive user guidance
- All contacts to authorities, educational institutions, and companies available in one place
- Fully self-determined, GDPR-compliant, and end-to-end encrypted
Working together to find the right wallet solution.
I help organizations make workflows paperless and more automated. Together, we make your processes faster and easier. Michael Feygelman, Senior Professional – Wallets Project- & Productmanagement js-soft